It has always impressed me how different workplaces, communities, parishes and organizations look depending on whether one is on "top" looking "down," or seeing from the "bottom up."
In the mid-1990s we did a two day-long discernment process here, faciliated from outside and designed to improve the ways in which we worked together. First, we workers met for a day, then the next day we met with management. Our two perspectives were alike as Bugs Bunny and his carrot. For one thing, workers agreed that gossip, so disparaged from the "top," was essential to the health, vitality and information transfer of the company. Gossip can sometimes be caring creativity seething out from under "top down" efforts to manage a bubbling cauldron of life. Put another way, from the "top," gossip looks like chaos; from the "bottom," a nutrient.